Services
Lab
SSMC has a full service laboratory at our Norwell location and a satellite lab in our Kingston location. Both are CLIA certified and licensed by the State of Massachusetts. Most testing is performed on site. Tests not performed in our laboratory are usually referred to Quest Diagnostics, our Reference Laboratory.
Phone Numbers
Norwell |
1-781-878-5200 x 34414 |
Kingston |
1-781-585-2200 x 32672 |
Atrius Health |
1-781-682-8203 |
Lab Hours
Norwell
Sunday |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
|
Open: |
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7:30 a.m. |
7:30 a.m. |
7:30 a.m. |
7:30 a.m. |
7:30 a.m. |
8:30 a.m. |
Close: |
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9:00 p.m. |
9:00 p.m. |
9:00 p.m. |
9:00 p.m. |
4:30 p.m. |
3:00 p.m. |
Kingston
Sunday |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
|
Open: |
--- |
9:00 a.m. |
9:00 a.m. |
8:00 a.m. |
8:00 a.m. |
9:00 a.m. |
--- |
Close: |
--- |
7:30 p.m. |
5:00 p.m. |
5:00 p.m. |
7:30 p.m. |
4:00 p.m. |
--- |
Weymouth: Atrius Health Women’s Center
Sunday |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
|
Open: |
--- |
8:00 a.m. |
8:00 a.m. |
8:00 a.m. |
8:00 a.m. |
8:00 a.m. |
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Close: |
--- |
6:00 p.m. |
6:00 p.m. |
6:00 p.m. |
6:00 p.m. |
6:00 p.m. |
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The first hour of operation each day is usually reserved for patients who are fasting.
Some blood tests do require you to be fasting from everything but water for 12 hours prior. Common tests your provider may want you to fast for are Lipid Panels, which includes your cholesterol, triglycerides and HDL and blood glucose.
All lab testing requires an order signed by your Provider. If your testing is not done on the same day as your office visit you must make an appointment with the lab and may do so by calling either location.
Most routine tests are completed in 48 hours. However results must be reviewed by your Healthcare Provider and are usually available to you in 7-10 days. Pap smears, fungal cultures and special testing may take up to 4 weeks to be completed by our reference laboratory.
Billing Information
Our billing department will bill your insurance carrier for your lab tests. In the event your carrier does not pay for the services you will receive a bill. We provide the insurance information we have available to the reference lab, Quest Diagnostics. However they do their own billing for lab services. If you have any questions about a bill you receive from them you should call their billing office:
Quest Diagnostics |
Phone 1-800-842-1412 |
Frequently Asked Questions
Can I request my own laboratory tests?
Patients cannot order tests themselves. You must have an order signed by your healthcare provider.
Do I need to make an appointment to have my blood drawn?
Yes, appointments are required unless you have your lab tests done the same day as your office visit.
Do I need to fast before having my specimen collected?
Some blood tests do require fasting prior to having your blood drawn. It is recommended you fast for Lipid Panels. Your provider may want you to fast for other tests for example, blood glucose.
How long does it take to receive test results?
Depending on the test performed, most tests are completed and reported to your ordering healthcare provider within about 24 hours of drawing the sample for testing. Certain tests may several days to weeks. Results are sent to the ordering healthcare provider.
Can I receive a copy of my test results?
As you may know, the Data Privacy Rule under HIPAA (Health Insurance Portability and Accountability Act) allows patients to request access to their medical information. At the same time, however, laws in some states prohibit clinical laboratories from releasing laboratory test results directly to patients. The Clinical Laboratory Improvement Amendments (CLIA) require that we follow state law and, where state law is more strict than HIPAA, we are not permitted to release your test results to you. You may request a copy of test results by contacting your provider or the medical records department
Can the lab help me interpret my results?
Please address questions related to interpretation of your test results to your personal healthcare provider. Your doctor will interpret your laboratory test results (that is, determine their meaning) in conjunction with information about your medical history, physical examination, and other test results, and provide you with medical advice, diagnosis or treatment.