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Introducing South Shore MyChart

My ChartYou can expect changes in your MyHealth account, as South Shore Medical Center transitions from Atrius Health’s MyHealth portal to the South Shore MyChart portal.

What is Happening?

You likely know South Shore Medical Center is now part of South Shore Health System, a community-based health system that also includes South Shore Hospital, South Shore VNA, Hospice of the South Shore, and numerous outpatient health programs.

As of July 1, 2017, all of the organizations within South Shore Health System—including South Shore Medical Center—will start using the same electronic health record (EHR) to store your medical information.

The new EHR features a patient portal called South Shore MyChart. South Shore MyChart is much like the Atrius MyHealth portal, but with added functionality such as the ability to see imaging results and to pay your bill online.

You will need to set up an account in South Shore MyChart, just as you originally did with MyHealth.

Please note: Some patients have had difficulty establishing their South Shore MyChart accounts. If you are among them and have not reported an issue, please call us at (781) 261-4480 to let us know. Our knowledgeable team is ready to help.

How Will You Benefit?

South Shore MyChart gives you online access to your medical records—no matter where you receive care within South Shore Health System. Health information from your visits to South Shore Medical Center, South Shore Hospital, and our many clinics will be stored in one location and accessible to you through one portal.

Equally important, a single electronic health record gives your South Shore Medical Center providers access to information about care you receive elsewhere within South Shore Health System.

What Do You Need to Do?

Patients must create their own South Shore MyChart accounts; it will not happen automatically.

You may enroll in South Shore MyChart starting July 1, 2017. Enrollment involves completing a registration that will be available on South Shore Medical Center’s website starting July 1. If you need proxy access—which allows a parent, guardian or other designated individual to connect to the information regarding a family member or friend—these forms will also be available on our website. You will need to fill out new proxy access forms as this information will not transfer over from your MyHealth account.

After setting up your South Shore MyChart account, a limited amount of your medical information will transfer in the portal over time, such as your medications, allergies and immunizations (please review these items closely to make sure they are accurate). Lab results from the last three years and imaging results from the last five years will also transfer over; however, electronic messages to and from your providers will not transfer into your South Shore MyChart account. If you want to keep these, please download or print out any information you’d like to keep. Our support team can help you through this process if you have any questions.

What You Need to Know About Accessing MyHealth

Your ability to use and access information from MyHealth after June 30, 2017, depends on your relationship with South Shore Medical Center and with Atrius Health.

If you exclusively see South Shore Medical Center providers:

If you also see Atrius Health providers:

We Are Here to Help!

Please call us at (781) 261-4480 with any questions about signing up for South Shore MyChart or downloading information from MyHealth. Our knowledgeable team is ready to help.